COVID-19: Rochester Opens Public Hotline
Rochester, MN (KROC AM News) - A new COVID-19 hotline has been set up for Rochester residents.
The city has announced its COVID‐19 Information Hotline will be available daily from 9:00 Am - 9:00 PM.
The hotline (507.328.2822) will be staffed by employees from the Rochester Public Library.
“Library staff are accustomed to answering community members’ questions, and even though the library has been closed, we have a crew of staff working from home to answer phone calls, texts, emails, and online chats,” says Karen Lemke, Head of Marketing and Community Engagement at the library. “Information Hotline staff will either be able to locate the information requested or direct callers to the appropriate organization or person.”
Call center staff will be available to answer questions about COVID‐19 response efforts and resources in the community. Community members can also access the city’s COVID‐19 webpage to find information and other links to helpful information.